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Frequently Asked Questions
- Do I always have to see my Primary Care Ph ysician to be referred to a specialist?
- Can I continue my visit to this doctor after joining Health Net?
- How do I get a second opinion?
- Am I ever able to go directly to a specialist without a referral?
- Does Health Net have a 24-hour nurse advice line?
- What should I do after I have used emergency services?
- What is considered emergency or urgently needed care?
- How do I obtain more than a 30-day supply of a prescription?
- What should I do if I have to fill a prescription drug out of state?
- What is a brand name (Level II ) drug?
- What is a generic (Level I) drug?
- What does prior authorization mean for my medication?
- What if the doctor prescribes a drug that is not on the Recommended Drug List?
- How do you decide which drugs are on the HealthNets Recommended Drug List?
- Do I need a referral to see a PPO specialist?
- Do I need pre-authorization for my dental work?
- What is coinsurance?
- What is an annual maximum?
- What is a deductible?
- Why should I use a PPO contracted dental provider rather than one that is not affiliated?
- What is a dental PPO?
